We respect the privacy of all visitors who access and use our website and its contents (the “Site”). Loon Inc., including its affiliates and subsidiaries (collectively “Loon”), only collects personally identifiable information from visitors to the Site (such as names, street addresses, titles, phone or fax numbers, email addresses, etc.) when such information is voluntarily provided by the visitor. This information is not shared, transferred, or otherwise distributed to third parties outside of Loon, except in the following situations: (a) when it is necessary to share information with companies working on behalf of Loon (e.g., when a visitor requests information on Loon’s third-party vendors), (b) when it is needed to maintain the integrity or security of the Site or to prevent harm to Loon, or (c) when disclosure is required by law (e.g., in response to a subpoena or governmental investigation). This voluntarily provided information is never sold or rented to third parties outside of Loon.
1.0 How We Collect Information
Loon does not intentionally collect personally identifiable information from children under the age of 13. If we discover that we have inadvertently collected such information from a child under 13, we will delete it from our systems.
Loon is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others. Loon collects information from users at several points on its website. We use IP addresses to analyze trends, administer the site, track users’ movements, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
For both anonymous and known visitors to our website, we collect information such as the server your computer is logged onto, the domain name of your internet service provider, your browser type and version, and your IP address. An IP address is a number assigned to your computer automatically when using the Internet. We may also derive the general geographic area associated with an IP address. We use “cookies,” sometimes in combination with “web beacons” or similar technology, to collect information about how this website is used, such as average time spent on the site, pages viewed, information searched for, access times, response rates to online or email advertising, and other relevant information about your online experience. If you are an anonymous visitor, this information does not personally identify you but rather numerically identifies your computer’s browser. Additionally, we place a cookie on your computer that identifies your visit to our site, and we share this cookie’s information with a third-party marketing provider that will use it to deliver marketing about us to you while you visit other sites on the Internet. If you do not wish to receive cookies, you can adjust your browser settings; however, this may limit some of the interactivity our site offers.
This website contains links to other sites. Please be aware that Loon is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy policy of every website that collects personally identifiable information. This privacy policy applies solely to information collected by this website.
2.0 Security and Confidentiality
All online transactions on this site occur through a secure system that protects the visitor’s personal information. If you request information about Loon products and/or services and voluntarily provide information about yourself by mail or email, we will use this information for these purposes only. To change your preference regarding the receipt of information, please notify us via the phone number listed on our Contact Us page. From time to time, we may communicate announcements or other information to visitors via email. If a visitor does not wish to receive further communication, they are given an opportunity to opt out.
If you are interested in a career with Loon and choose to send your resume to us by mail or email, we will use the information in your resume for recruiting purposes only.
3.0 How We Use Information We Collect
3.1 Compliance with Our Privacy Policy
We use the information we collect only in compliance with this Privacy Policy. Customers who subscribe to our Subscription Services are obligated through our agreements with them to comply with this Privacy Policy.
3.2 We Never Sell Personal Information
We will never sell your Personal Information to any third party.
3.3 Use of Personal Information
In addition to the uses identified elsewhere in this Privacy Policy, we may use your Personal Information to: (a) enhance your browsing experience by personalizing our website and improving the Subscription Service; (b) send you information we think may be of interest by post, email, or other means; (c) send you marketing communications related to our business or the businesses of carefully selected third parties that we think may interest you.
3.4 Use of Navigational Information
We use Navigational Information to operate and improve the Websites and the Subscription Service. We may also use Navigational Information alone or in combination with Personal Information to provide you with personalized information about Loon.
3.5 Customer Testimonials and Comments
We post customer testimonials and comments on our Websites, which may contain Personal Information. We obtain each customer’s consent via email prior to posting the customer’s name and testimonial.
3.6 Security of Your Personal Information
We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use, or disclosure. We secure the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. When sensitive Personal Information (such as a credit card number and/or geo-location data) is collected on our Websites and/or transmitted to other websites, it is protected through encryption, such as the Secure Socket Layer (SSL) protocol.
3.7 Social Media Features
Our Websites may include Social Media Features, such as Like buttons, Widgets, as well as others like the Share This button or interactive mini-programs that run on our sites. These features may collect your IP address and which page you are visiting on our sites and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Websites. This Privacy Policy does not apply to these features. Your interactions with these features are governed by the privacy policy and other policies of the companies providing them.
3.8 External Websites
Our Websites provide links to other websites. We do not control and are not responsible for the content or practices of these other websites. Our provision of such links does not constitute our endorsement of these other websites, their content, their owners, or their practices. This Privacy Policy does not apply to these other websites, which are subject to any privacy and other policies they may have.
3.9 Public Forums
We offer publicly accessible message boards, blogs, and community forums. Please keep in mind that if you directly disclose any information through our public message boards, blogs, or forums, this information may be collected and used by others. We will correct or delete any information you have posted on the Websites if you so request, as described in “Opting Out and Unsubscribing” below.
3.10 Retention of Personal Information
We retain the Personal Information that you provide us as long as we consider it potentially useful in providing information about our services and products, and then we securely delete the information. We will delete this information from the servers at an earlier date if you so request, as described in “Opting Out and Unsubscribing” below.
3.11 International Transfer of Information
To facilitate our global operations, we may transfer and access Personal Information from around the world, including the United States. This Privacy Policy shall apply even if we transfer Personal Information to other countries.
3.12 Corporate Events
If we (or our assets) are acquired by another company, whether by merger, acquisition, bankruptcy, or otherwise, that company would receive all information gathered by Loon on the company website and the Subscription Service.
3.13 Compelled Disclosure
We reserve the right to use or disclose your Personal Information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights or to comply with a law, court order, or legal process.
4. Opting Out and Unsubscribing
4.1 Reviewing, Correcting, and Removing Your Personal Information
If you provide us with your Personal Information, you have the following rights with respect to that information:
- To review the information you have provided to us
- To request corrections to any errors, outdated information, or omissions in the information you have provided
- To request that your information not be used to contact you
- To request that your information be removed from any solicitation list we use
- To request that your information be deleted from our records
- To opt out of being contacted by Loon or third parties
To exercise any of these rights, please contact us at privacy@loonbio.com or by mail to Loon Inc., 2255 St. Laurent Blvd., Suite 101, Ottawa, Canada K1V 4K3, Attention: Privacy Officer. We will promptly change, correct, or delete your information and notify you of the action we have taken.
4.2 To Unsubscribe From Our Communications
You may unsubscribe from our marketing communications by clicking on the “unsubscribe” link located at the bottom of our emails, by emailing us at privacy@loonbio.com, or by sending us postal mail to 2255 St. Laurent Blvd., Suite 101, Ottawa, Canada K1V 4K3, Attention: Privacy Officer. Customers cannot opt out of receiving transactional emails related to their account with us or the Subscription Service.
Loon reserves the right to modify this “Privacy Statement” at any time (such modifications will be applied on a prospective basis only). We encourage you to check this page from time to time for any modifications/updates.